RCS for SaaS & AI
Make your AI impossible to ignore
Deliver your conversational AI directly in users' messaging inboxes with verified branding, rich media, and interactive buttons. Transform generic chatbots into AI people actually want to engage with.
The Problem
Your AI has no face
You invested millions in AI capabilities. Built sophisticated models. Trained intelligent agents. But if users don't engage, your AI ROI is zero.
Right now, users interact with your AI through:
Generic web chat widgets that scream "chatbot" and get immediately dismissed
In-app experiences buried three clicks deep that nobody can find
API endpoints that only your developers know exist
Plain text interfaces that can't show what your AI is actually doing
The Solution
nativeMsg becomes the UI layer for your AI
Instead of users opening a web portal or downloading an app, they engage with your AI agent directly in RCS—the default messaging environment on billions of Android and iOS devices.
Traditional Chatbot UI
nativeMsg as AI Front-End
Architecture
How It Actually Works
You keep your AI exactly as-is. nativeMsg becomes the interface layer. Four components work together to turn AI responses into branded messaging experiences.
User's RCS Inbox
Your AI appears with verified branding (logo, checkmark, company name). Users message like they would any contact. No app download needed.
nativeMsg Cloud
Hosts the conversation, manages sessions, routes messages to your AI, and renders responses as rich UI (carousels, buttons, media). Handles delivery with automatic SMS/MMS fallback.
Your AI Orchestration
Receives messages via webhook, adds business context (CRM data, user history), calls your AI, and formats the response into nativeMsg message structure.
Your GenAI Engine
Runs your AI logic—reasoning, tool execution, data retrieval. Returns structured output that gets rendered as interactive messages.
Getting Started
Brand Verification
Register your RCS brand profile with logo and company details (3-5 business days).
Connect Webhooks
Point nativeMsg webhooks to your AI API endpoint for two-way message routing.
Integrate Your AI
Your existing AI platform (OpenAI, Anthropic, Google, custom LLM) receives messages and returns responses.
Format Responses
Map AI outputs to rich message types: text → cards, lists → carousels, actions → buttons.
Launch & Measure
Start with pilot users. Track engagement and conversions. Optimize based on analytics.
Use Cases
AI That Users Actually Engage With
Traditional chatbot
Plain text. Generic widget. Low trust. High abandonment.
With nativeMsg
AI handles logic and NLP. nativeMsg makes it visual, interactive, and trustworthy. Analytics track resolution rate and CSAT.
Traditional product recommendations
Email that gets ignored. Or web experience that requires navigation.
With nativeMsg
AI powers recommendations, then nativeMsg displays a unique, well crafted purchase journey with verified brand identity that drives trust and conversion.
Traditional automation
Requires app login. Multi-step forms. High dropout.
With nativeMsg
AI performs the work, then nativeMsg presents approvals and confirmations as simple, tappable UI.
Traditional reports
PDF emailed weekly. Rarely opened. Value unclear.
With nativeMsg
AI finds insights. nativeMsg delivers them when they matter, with visuals that make impact clear and actions obvious.
Integration
Pick The Integration Model That Fits Your Product
OEM / Embedded Module
Add "Interactive Messaging" or "Rich Campaigns" as a native feature inside your product. Your customers configure messages in your UI. Your backend calls our APIs. We handle everything else.
You own
Feature UI, event triggers, data mapping, how you package and price it
We provide
Message creation tools (optional), carrier delivery infrastructure, brand verification, analytics APIs
Perfect for
SaaS platforms that want to offer messaging as a built-in product capability to their customers.
Connector / Marketplace Integration
Ship a pre-built integration that syncs contacts, triggers campaigns, and tracks outcomes between your platform and nativeMsg via webhooks and APIs.
Perfect for
SaaS platforms that want to offer messaging as a built-in product capability to their customers.
White-Label Partner Edition
Offer interactive messaging as a premium tier under your brand. You control pricing and customer experience. We provide the entire messaging infrastructure behind the scenes.
Perfect for
Platforms that want complete control over the customer experience while we handle all the technical complexity.
Integration Technical Details
Webhooks
Real-time events sent to your endpoint when users interact with messages:
API Access
Full programmatic control over messaging:
Platform Integrations
Works with your existing stack:
Technical Capabilities
What Your Customers Can Send
Interactive messaging with rich media, verified branding, and full engagement tracking. Here's what the platform enables.
Rich Media That Actually Sells
Send high-resolution images, videos, PDFs, and audio that render consistently across all devices.
Verified Branding That Builds Trust
Your logo shows up on every message with a verified checkmark so customers know it's actually you and not a scammer pretending to be you.
Message Types for Every Use Case
Support multiple messaging formats with automatic fallback to SMS/MMS when rich messaging unavailable.
Rich Cards & Carousels
Send product galleries customers can swipe through like Instagram. Tap an image, it goes full-screen. Tap a button, they buy it. Up to 10 products in one message.
Native Ecosystem Integrations
Works with the apps already on their phone. Google Maps for directions. Calendar for appointments. Wallet for loyalty cards. No new apps to download.
Webviews
Load web pages and checkout flows directly inside the messaging thread.
Analytics & Measurement
Track complete message funnel from delivery to conversion with real-time data.
