The Evolution of Business Messaging
Traditional SMS
RCS Business Messaging
What is RCS Business Messaging?
RCS (Rich Communication Services) is the next generation of SMS; a messaging protocol that transforms the native messaging app experience on billions of Android and iOS devices.
Verified Messages
Display your company logo and name with verification badge on every message.
Rich media
Send high-resolution images, videos, and swipeable carousels that showcase products and content visually.
Interactive elements
Add action buttons, data collection forms, and suggestion chips for quick one-tap user responses.
Measurable engagement
Track message delivery, read receipts, click-through rates, and conversion metrics in real-time analytics.
It works like SMS
Direct delivery to messaging inbox. No app download. No login required.
It performs like apps
Visual, interactive, and branded experiences that drive real business outcomes.
What is RCS Business Messaging?
iOS support launched in 2025 with iOS 18.1+
Default messaging app on billions of phones
Zero friction compared to app or web navigation
Growing carrier adoption with major US carriers already live
Trusted channel where customers already communicate
Rich Media That Actually Sells
Send product images, videos, and PDFs that don't break, compress weirdly, or look bad on different phones.
Verified Branding That Builds Trust
Your logo shows up on every message with a verified checkmark so customers know it's actually you and not a scammer pretending to be you.
Message Types for Every Use Case
Start with simple text alerts. Add images when you need them. Build full conversations when it matters. And if their phone doesn't support RCS, it falls back to SMS or MMS automatically, using our patented RCS emulator ensuring your campaign is delivered to all devices.
Rich Cards & Carousels
Send product galleries customers can swipe through like Instagram. Tap an image, it goes full-screen. Tap a button, they buy it. Up to 10 products in one message.
Native Ecosystem Integrations
Works with the apps already on their phone. Google Maps for directions. Calendar for appointments. Wallet for loyalty cards. No new apps to download.
Webviews
Your checkout page loads inside the message thread. They never leave the conversation.
Analytics & Measurement
See who got your message, who opened it, who clicked, and who bought. Then do more of what worked.
Use Cases
Talk with your customers, not at them
Marketing Agencies
Client Campaign Execution
Launch interactive promotions for multiple clients from one platform
Post-Purchase Upsells
Personalized product recommendations based on purchase history
Back-in-Stock Alerts
Notify customers instantly when waitlisted items become available
Media
Breaking News Alerts
Rich media notifications with images, videos, and one-tap article access
Content Recommendations
Personalized article suggestions based on reading history
Reader Surveys & Polls
Interactive audience feedback that increases engagement rates
Consumer Packaged Goods
Coupon Distribution
High-value mobile coupons with retailer locators and barcode redemption
Product Sampling Programs
Personalized product recommendations based on purchase history
New Product Launches
Where-to-buy information with store locators and availability alerts
Sports
Ticket Sales & Game Day Offers
Interactive ticketing journeys with seat selection, live pricing, and one-tap purchase
Live Event Updates
Instant score updates, weather alerts, and push-to-calendar game schedules
Merchandise & Concessions
In-stadium ordering with product carousels and mobile checkout
Health & Wellness Services
Prescription Refill Reminders
Automated notifications with one-tap pharmacy contact or refill requests
Pre-Appointment Instructions
Send preparation guidelines with visual aids and lab location maps
Test Results & Follow-Up
Secure notifications when results are ready with portal access buttons
Restaurants
Waitlist Management
Real-time queue updates with estimated wait times and arrival confirmations
Daily Specials & Promotions
Time-sensitive offers sent at optimal ordering times (11 AM, 5 PM)
Loyalty & Rewards
Points updates, free item notifications, and birthday rewards with mobile redemption
